MedRhythms respects the privacy of every individual and has taken extensive precautions to create a process that maintains individual privacy:
We are committed to providing a secure environment for our Service.
We use the information provided to us to enable your use of our Service, provide you with customer service, and authenticate your visits and usage.
All information you provide to us is kept on a secure server.
We do not sell, lease, or rent personal information without your explicit consent.
Collection Of Personal Information
Types Of Information Collected
Use Of Information We Collect
Sharing Payment Information
Control Of Personal Information And Opt-Out Options
Security Of The Information We Collect
Protection Of Children’s Privacy
Links To Other Websites
Legal Bases For Processing Your Information
Transfer And Processing Of Data
Data Retention And Deletion
California Online Privacy Protection Act Notice
COLLECTION OF PERSONAL INFORMATION
We may also use and allow third parties to track your browsing history profile. Such tracking will allow MedRhythms to offer you specifically tailored Services with appropriate user consent, where necessary. No personally identifiable information will be shared with any third party without your consent.
TYPES OF INFORMATION COLLECTED
In addition to the above personal information, we collect standard information about MedRhythms users such as:
Personal Data, which may include name, date of birth, phone, email, address, sex, shoe size, date of stroke, stroke type, stroke lesion site, acute stroke treatment methods, whether users are currently receiving physical therapy, comorbid diagnoses, current medications, assistive devices, and insurance company information.
Information generated from a user’s data.
Email address and MedRhythms Password.
IP addresses, browser type and your operating system.
Pages visited on the MedRhythms website, referring and exit pages, and the dates and times of the visits.
Financial information, such as your credit/debit card number or other billing information for purchases and product upgrades.
Any additional information relating to you and your use of the Service that you provide to use directly through the Service.
Location data and other information about devices used to access and interact with the Service.
Information that you make publicly available or publicly post using tools made available as part of the Service.
Information you may provide in messages through the Service.
Information collected from promotions with third party companies.
Your information may also be supplemented with additional information from other sources, including publicly available sources.
USE OF INFORMATION WE COLLECT
We will treat the information we collect as confidential. We will not share Personally Identifiable Information about you without your consent. We may share de-identified information collected from you with third parties, including advertisers and potential business partners, and use this information for any commercial or non-commercial purpose. For example, we may use your data collected from your use of the Service to help determine the total results of MedRhythms users, based on aggregated statistics developed from collected data, and publish this data or use it for commercial purposes.
We may also use or share data that does not identify a user to do the following:
To fulfill the Service and products you request from us.
To operate and improve the Service available to you through MedRhythms, including developing new features and products.
To communicate with you, respond to your requests and manage our relationship.
To personalize the products and Service provided to you.
To measure performance of the Service.
To allow you to participate in surveys. MedRhythms may co-sponsor promotions with other companies, in which case any information collected is likely to be shared with other participating sponsors.
To send you marketing notices, including promotions of our products and Service. You can opt-out of communications from MedRhythms at any time (see “Control of Personal Information and Opt-Out Options” below).
For internal purposes, which may require the transfer of such information to other MedRhythms affiliates for administrative purposes, for technical maintenance purposes, and for the marketing and promotion of products and Services that might be of interest to you.
When you contact MedRhythms, we may keep a record of your communication to help solve any issues you might be facing.
We may disclose your personal information when we reasonably believe that it is required by law, a duly authorized court order, a legal process, or to protect and defend the rights and interests of MedRhythms, its affiliates, suppliers, or users. If we are required to disclose your information, we will attempt to provide you with advance notice, unless we are prohibited from doing so by law.
In some circumstances we may use third party contractors to perform these Services on our behalf. In such circumstances, we will only provide the contractor with the information needed to perform the Service (for example, name and address if a contractor is delivering a product to you), and all contractors will be required to agree to confidentiality obligations with respect to your personal information.
SHARING PAYMENT INFORMATION
We use secure third party services to process your payments and do not store your credit card or banking information on our servers. If you provide any financial information to us when you contact us for customer support, this information is only used for the purpose of resolving the issue you contact us about.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
CONTROL OF PERSONAL INFORMATION AND OPT-OUT OPTIONS
MedRhythms values the accuracy of the information you provide. All users can confirm, change, or update personal information by contacting us directly at email@example.com.
If you want to opt-out of communications from MedRhythms, you can do so by emailing your request to firstname.lastname@example.org. If you change your mind, you can opt-in again, by emailing this same address. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation) and legally mandated notices.
SECURITY OF THE INFORMATION WE COLLECT
PROTECTION OF CHILDREN’S PRIVACY
MedRhythms.com is a general interest website, and we do not knowingly collect any personal information from children. If you are under 13, you are not permitted to use the website. Consistent with the Children’s Online Privacy Protection Act (“COPPA”), the MedRhythms website is not intended for use by anyone under the age of 13 MedRhythms does not knowingly collect personal information from children through this website.
When you visit the MedRhythms website, a cookie may be saved on your computer (if your computer accepts cookies), and if you return to the MedRhythms website, the cookie may be read. A “cookie,” is a small text file placed on the user’s hard drive to track usage of the MedRhythms website and collect basic information, which may include certain user preferences.
If you would like to avoid cookies, your web browser may have an option that enables you to disable or not accept cookies. It should be noted, however, that, should you disable or not accept cookies, portions of the website may not properly function.
When users visit our website, MedRhythms gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider, referring/exit pages, operating system, and date/time stamp. We use this information to monitor the usage of our site. Also, when we send e-mails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. We use this information not to identify individual users, but to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole which provides us with the ability to determine aggregate information about our user base and usage patterns. We may, in some circumstances, need to review this automatically collected data in combination with specific registration information to identify and resolve issues for individual users.
We may also use web beacons, clear gif technology, or action tags as mechanisms to collect aggregate site visitation data by tracking how users navigate to and through our website. We may also use this technology to track the delivery of HTML email messages. Data collected through this mechanism is not linked to personal information. A web beacon is an electronic image and string of code that is imbedded in a web page or email which allows us to track web page views/hits or the opening of an email containing a beacon. We may use web beacons in conjunction with cookies to track website activity on the MedRhythms website. Web beacon tracking by MedRhythms does not identify the name or email address of the web user or mail recipient.
In addition, MedRhythms or our partners may use analytics technology to track anonymous traffic data about use of our Service. Such partners have the right to retain and use the anonymous traffic data collected through the analytics technology from users of our Service.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites, and we encourage you to review the policies of each site you use. We cannot control the actions of such third parties or be held responsible for their use of any information that you provide directly to them.
LEGAL BASES FOR PROCESSING YOUR INFORMATION
We rely on the following legal grounds to process your personal information:
Performance of a Contract – If you choose to make a purchase through the MedRhythms website, we need to collect and use your personal information to perform our agreement with you.
Customer Testimonials – We may post customer testimonials on our website and may use testimonials in other formats consistent with consent received. Customer testimonials may contain personally identifiable information. We may use your Personal Information to contact you to obtain a testimonial and obtain your consent via email or agreement sent via fax, pdf or mail prior to using such testimonial and/or using your name along with your testimonial.
Email Communications – If you register and provide your email address, we may send you administrative and promotional emails. If you want to opt-out of communications from MedRhythms, you can do so by emailing your request to email@example.com. If you change your mind, you can opt-in again, by emailing this same address. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation) and legally mandated notices.
TRANSFER AND PROCESSING OF DATA
For users within the United States, we process data in data centers located in the United States. We have adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data in our possession. We comply with state and federal laws governing the protection of personal information.
DATA RETENTION AND DELETION
We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal information.
If you would like your name and email address permanently removed from our database, please contact us at firstname.lastname@example.org. We will promptly delete your name and email address and you will no longer receive emails from us. Your removal from the mailing list or database will not remove data you have submitted to us or records of past use of the Service, nor delete information stored in our data backups and archives. Such data will be maintained and/or deleted in the ordinary course of our business.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT NOTICE
On September 27, 2013, California enacted A.B. 370, amending the California Online Privacy Protection Act to require website operators like us to disclose how we respond to “Do Not Track Signals”; and whether third parties collect personally identifiable information about users when they visit us.
(1) We do not track users who do not interact with our sharing functionality across the web, and therefore do not use “do not track” signals.
(2) We do not authorize the collection of personally identifiable information from our users for third party use through advertising technologies without separate member consent.
California Civil Code Section 1798.83 also permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com. Please note that we are only required to respond to one request per customer each year.